With the constant evolution of contact center technologies software, it is crucial for businesses to maintain up-to-date information to enable CX agents and systems to deliver accurate knowledge as and when needed. However, it’s important to recognize that knowledge is not static; it requires ongoing maintenance, updates, and relevance. Unfortunately, this understanding of knowledge is not always supported by proper processes.
Stellantis and Samsung have agreed to develop an electric car battery manufacturing...
Stellantis is moving quickly to implement its Dare Forward 2030 strategy plan....
Stellantis and Toyota Motor Europe announced that they would be expanding their already...
The Peugeot e-Lion project has just been unveiled. The product line's future,...
According to the International Energy Agency, the growing popularity of...
Electric vehicles (EVs) are becoming more popular every year thanks to...
Toyota and BYD are finalizing the development of one of their first joint projects, an...
Customer relationship management of CRM is the future of all kinds of accounting firms because...
Ford Europe confirmed that its plant in Valencia, Spain, will be the preferred site to...
The KIRI project, which gives new Fiat 500 electric car owners incentives for eco-...
People who are not eligible for a loan because of their low credit performance are nevertheless...
WhatsApp is the most-used social messaging...
As a top brass nut bolt manufacturer in Jamnagar, India, GK Metals provide a...
